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The Utilities Billing Department is responsible for collecting fees for water and wastewater taps, deposits, impact fees, and other fees associated with the Utility Department. Also, work orders are taken here for repairs on water or wastewater lines, etc. and sent to the correct department for timely response. For information on obtaining water and wastewater service from the City of Auburndale or any questions regarding your utility bill, please contact the Auburndale Public Utilities Billing Department at 863/965-5500. You can also e-mail us at UBO Office
If you have an Utilities emergency, please call Auburndale Dispatch at (863)401-2240 for after hours emergencies.
NORMAL BUSINESS HOURS
Monday – Friday
8 AM to 4 PM
NEW UTILITY CUSTOMERS MUST FILL OUT AN UTILITY BILLING APPLICATION. This application must be FAXED or MAILED in order to be processed. This is due to signature requirements on the form itself plus a copy of your Driver’s License must be included in the mailing or FAX. Please click below to download the form.
