Utility Billing


The Utilities Billing Department is responsible for collecting fees for water and wastewater taps, deposits, impact fees, and other fees associated with the Utility Department. Also, work orders are taken here for repairs on water or wastewater lines, etc. and sent to the correct department for timely response. For information on obtaining water and wastewater service from the City of Auburndale or any questions regarding your utility bill, please contact the Auburndale Public Utilities Billing Department at 863/965-5500. You can also e-mail us at UBO Office
If you have an Utilities emergency, please call Auburndale Dispatch at (863)401-2240 for after hours emergencies.
NORMAL BUSINESS HOURS
Monday – Friday
8 AM to 4 PM

NEW UTILITY CUSTOMERS MUST FILL OUT AN UTILITY BILLING APPLICATION. This application must be FAXED or MAILED in order to be processed. This is due to signature requirements on the form itself plus a copy of your Driver’s License must be included in the mailing or FAX. Please click below to download the form.

CITY OF AUBURNDALE MINIMUM RATES
Water, Sewer, Deposits and Service Fees


For a complete list of fees click here
UPDATED FEES as of October 1, 2018

MINIMUM RESIDENTIAL AND COMMERCIAL WATER RATES

Minimum Residential and Commercial Water Rates
Minimum Gallons Inside Outside
0-4,000 $11.10 $14.98

RESIDENTIAL WATER CUSTOMER ONLY OVER 4,000 GALLONS

Residential Water Customer Only Over 4,000 Gallons
*charges per additional 1,000 gallons over the minimum
Gallons of Usage Inside Outside
4,001 to 12,000 $2.00 $2.70
12,001 to 35,000 $3.01 $4.06
35,001 to unlimited $4.01 $5.41

COMMERCIAL WATER CUSTOMER ONLY OVER 4,000 GALLONS

Commercial Water Customer Only Over 4,000 Gallons
*charges per additional 1,000 gallons over the minimum
Gallons of Usage Inside Outside
4,001 to Unlimited $2.75 $3.72

UTILITY DEPOSITS

Utility Deposits
Residential Commercial
3/4″ $150.00 3/4″ $150.00
1″ $150.00 1″ $150.00
1 1/2″ $225.00
2″ Temp Hyd $300.00 2″ $300.00
3″ $450.00
4″ $600.00
6″ $900.00
8″ $1,200.00

MINIMUM CHARGES SEWER RATES

Minimum Charges Sewer Rates
Meter Size Minimum Gallons Inside Outside
3/4″ 6,000 $39.23 $52.97
1″ 10,000 $66.19 $89.35
1 1/2″ 20,000 $133.59 $180.34
2″ 40,000 $268.39 $362.31
3″ 80,000 $537.98 $726.27
4″ 160,000 $1,077.16 $1,454.17
6″ 320,000 $2,155.55 $2,909.98
8″ 640,000 $4,312.30 $5,821.60
10″ 1,280,000 $8,625.80 $11,644.83

COMMERCIAL ONLY SEWER BASED ON WATER CONSUMPTION

Commercial Only Sewer Based on Water Consumption
Inside Outside
$6.74 per 1,000 gallons $9.10 per 1,000 gallons

SERVICE FEES ON/OFF

Service Fees On/Off
Inside Outside After Hours
$20.00 $25.00 $50.00

REINSTATEMENT FEES ON/OFF

Reinstatement Fees
Inside Outside After Hours
$30.00 $35.00 $50.00
Return Check Fee $20.00
Late Fee $10.00
Reset Meter/Labor Fee $130.00
Tampering Fee (Lock or Tag) $50.00

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