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 Utility Billing Office

215 Main Street, Auburndale, FL  33823


The Utilities Billing Department is responsible for collecting fees for water and wastewater taps, deposits, impact fees, and other fees associated with the Utility Department. Also, work orders are taken here for repairs on water or wastewater lines, etc. and sent to the correct department for timely response. For information on obtaining water and wastewater service from the City of Auburndale or any questions regarding your utility bill, please contact the Auburndale Public Utilities Billing Department at 863/965-5500.

If you have a Utilities emergency please call Auburndale Dispatch at (863)401-2240 for after hours emergencies 

You can also e-mail us at UBO Office.

NORMAL BUSINESS HOURS

Monday - Friday

8 AM to 4 PM


NEW UTILITY CUSTOMERS MUST FILL OUT A UTILITY BILLING APPLICATION.  This application must be FAXED back or MAILED back in order to be processed correctly.  This is due to signature requirements on the form itself plus a copy of your driver's license must be included in the mailing or FAX.  Please click below to download the form.


CITY OF AUBURNDALE MINIMUM RATES

Water, Sewer, Deposits and Service Fees

Minimum Residential and Commercial Water Rates
Minimum Gallons Inside Min. Gallons Outside
0-4,000 $9.58 0-4,000 $12.93
    
Residential Water Customer Only Over 4,000 Gallons
Charges per additional 1,000 gallons over the minimum
Gallons of Usage Inside Outside
  4,001 to 12,000 $1.73 $2.33
12,001 to 35,000 $2.60 $3.50
35,001 to unlimited $3.46 $4.67
   
Commercial Water Customer Only Over 4,000 Gallons
Charges per additional 1,000 gallons over the minimum
  Inside Outside
4,001 to unlimited $2.38 $3.21
    

 Utility Deposits

Residential                          Commercial  
3/4" $150.00 3/4" $150.00
1" $150.00 1" $150.00
   1 1/2" $225.00
2" Temp Hyd $300.00 2" $300.00
   3" $450.00
    4" $600.00
    6" $900.00
    8" $1,200.00

Minimum Charges Sewer Rates

Meter Minimum Inside Minimum Outside
Size Gallons   Gallons  
3/4" 6,000 $33.85 6,000 $45.70
1" 10,000 $57.11 10,000 $77.10
1 1/2" 20,000 $115.26 20,000 $155.60
2" 40,000 $231.56 40,000 $312.60
3" 80,000 $464.16 80,000 $626.61
4" 160,000 $929.35 160,000 $1,254.62
6" 320,000 $1,859.75 320,000 $2,510.66
8" 640,000 $3,720.53 640,000 $5,022.71
10" 1,280,000 $7,442.10 1,280,000 $10,046.83
         
Commercial Only Sewer Based on Water Consumption
  Inside  $      5.82 Per 1,000 gallons  
  Outside  $      7.85 Per 1,000 gallons  
         
Service Fees On/Off
Inside Outside After Hours In or Out
$20.00 $25.00 $50.00  
       
Reinstatement Fees On/Off
Inside Outside After Hours In or Out
30.00 $35.00 $50.00  
       
Return Check Fee $20.00
       
Late Fee $5.00
       
Reset Meter/Labor Fee $130.00
       
Tampering Fee (Lock or Tag)$25.00

Public Utilities Home

Utility BillingUtility Specs.Water DivisionWasteWater Division

 

 

ON-LINE UTILITY PAYMENTS

DOWNLOADS

Approved Certified BackFlow Testers

BackFlow Test & Maintenance Report

Please include a photo ID and fax back to (863) 965-5505

Current Water Restrictions
as of July 1, 2010

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